We usually ship them within 24-48 hours.

In case any product says Out Of Stock or Pre-Order, it means the product is in manufacturing and will arrive within 2-3 weeks. We notify you and manage your waiting list on a first-come-first-served basis.

On rare occasions, a specific size/colour combination may not be available right away. In that case, kindly allow up to 10 days to refill our T-shirt inventory before you can place your order.

You may have experienced an error/ glitch on the payment gateway page or technical difficulties due to which our website couldn't capture your transaction (even though it's successful).

In this case, we request you to contact us via email-

care@martinpacemaker.com. We will resolve this by manually processing your order.

Our product designs are in the experimental phase now, so we have them on our website to showcase our collections. We also have the fast-selling products that we keep re-stocking that are available on the website.

However, we do restock the out-of-stock ​​products at different intervals and hence we have them on showcase to help our customers understand the collection we have.

We request you to follow our social media for updates on when the out-of-stock products will be available once again.

We do our level best to make sure you are satisfied with our products and services. But, if for some unforeseen reason, you wish to cancel your order, you may do so within 7 days of delivery and get a full refund.

Kindly raise a return or exchange request through our returns centre or email us at care@martinpacemaker.com and we will take this forward. Refunds of online payments are processed automatically via it method used. It can take 3-5 working days for it to reflect in your account once processed.

COD refunds can take up to 5 days from the date of delivery of the returned item.

We partner with the best courier companies globally and will choose the one that is most efficient in your PIN code.

It takes 2-3 working days for a shipment to reach metro cities in India.

Up to 5 working days to any non-metro locations in India. International shipments take 10-14 working days to reach most Western countries.

We will provide you with tracking information once your order is shipped so you can track the real-time progress of your shipment.

For International orders, We deliver between 3 - 15 days.

We provide 15-day returns for all products.

To initiate a return, kindly raise a return or exchange request through our returns centre or email us at care@martinpacemaker.com describing your reason for return and we will take it forward from there.

Items will have to be in new condition, without any wash or usage, and to be returned in their original packaging within 15 days of delivery.

Orders placed from Countries apart from India can't be returned. However, in a rare instance of a manufacturing defect in your product, your money will be refunded only to your original payment method.

On the rare occasion that you haven't received your entire order, we request you to please mail us at care@martinpacemaker.com and we'll resolve your query before 48 hours.

Yes, since most of our products are made in-house, we do take special requests to expedite certain orders. We do not provide any guarantee but rest assured, we will always try our best to accommodate any urgent orders.

Just reach us out on the contact info provided and we’ll let you know.